Frequently Asked Questions

Frequently Asked Questions

  • What is a steam oven?
    Rather than using the hot air traditionally used to cook food, a steam oven uses hot air combined with steam throughout the cooking process, cooking your food 30% quicker and creating a whole new range of options in the kitchen.
  • What is a pyrolytic oven?
    Pyrolytic ovens, also known as self-cleaning ovens, heat baked-on food and splatters to high temperatures until they are turned to ash, making them much simpler and easier to wipe off - no elbow-grease necessary!
  • How often should you replace your oven?
    The general lifespan of an oven is between 10 and 15 years. With proper maintenance and cleaning, you’ll ensure the longevity and efficiency of your appliance.
  • Is it worth fixing an oven?
    Depending on the issue and the warranty period on your appliance, it is worth weighing up the cost of service and or repair with the cost of replacement. This will vary greatly depending on individual circumstances, and the best way forward is to have the issue assessed by one of our registered service technicians. To find the address of your nearest authorised service centre in Australia PLEASE CALL 13 13 49
    OR EMAIL customercare@electrolux.com.au
  • What does an "E" error code mean?
    If your oven displays an ‘E’ and a number, there is an error in the appliance. To rectify this, disconnect the appliance from the electrical supply for some time. Disconnect the fuse from the electrical system of the house and connect it again. If it comes on again, speak to the service centre.
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Built by experts — repaired by experts, nobody knows your appliance better than us. You can trust us to deliver the best possible quality of care, everyday for both warranty and out of warranty service and repairs. That's our promise to you.

Built by experts — repaired by experts, nobody knows your appliance better than us. You can trust us to deliver the best possible quality of care, everyday for both warranty and out of warranty service and repairs. That's our promise to you.


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