Peace Of Mind With Manufacturer Warranty
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Warranty Information & Changes To Consumer Law
General statements
The warranty statements are located below and are distributed with the appliance.
Enquiry contact
If you have any queries regarding these developments, please call Electrolux Home Products on 13 13 49.
Electrolux Home Products
Electrolux Home Products fully assures all customers that our goods come with statutory guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. You are also entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. The benefits under Electrolux’s warranty are in addition to other rights you have at law.
Product Warranty
Book Service & Repair
Built by experts — repaired by experts, nobody knows your appliance better than us. You can trust us to deliver the best possible quality of care, everyday for both warranty and out of warranty service and repairs. That's our promise to you.
Built by experts — repaired by experts, nobody knows your appliance better than us. You can trust us to deliver the best possible quality of care, everyday for both warranty and out of warranty service and repairs. That's our promise to you.
Frequently Asked Questions
Frequently Asked Questions
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Appliance is not working, how do I get it fixed?
We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online. Alternatively, call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you.
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How do I change my service booking?
You can amend your service booking details online, simply select 'Manage my Booking'. Alternatively, call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you.
- I need help selecting the best appliance?
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What are the opening times for the Customer Care Support team?
The Customer Care Team are available seven days a week.
- Monday-Friday: 8am-7pm
- Saturday: 9am-3pm
- Sunday: 10am-3pm
All times are Eastern Standard Time.
- Monday-Friday: 8am-7pm
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What does it mean if I have an error code on my display of my appliance?
Please refer to your user manual for details on what the error message means, or contact Electrolux Customer Care on 13 13 49 and we will be glad to assist you with information about what the error message means.
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Where can I buy accessories for my appliance?
Accessories can be purchased from the Westinghouse Shop or see your Westinghouse specialist retailer. Alternatively please call Customer Care on 13 13 49 or contact us and we will be glad to assist you.
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Where can I buy spare parts for my appliance?
Accessories can be purchased from the Westinghouse Shop or see your Westinghouse specialist retailer. Alternatively please call Customer Care on 13 13 49 or contact us and we will be glad to assist you.
- Where can I buy Westinghouse Appliances?
- Where can I get a copy of the user manual?
Contact Us
MON to FRI 8AM - 7PM AEST
SAT 9AM - 2PM AEST
SUN 10AM - 2PM AESTT
Enquire Online